Sonae Link, Sonae
2017 . Sonae MC
Challenge
Optimise communication and interaction with the Sonaeā€™s retail suppliers and partners
Action
Aware of the importance of collaborative processes with suppliers and their contribution to the development and sustainability of our businesses, we continuously invest in strengthening and improving these processes. The development of Sonae Link, the new supplier portal for Sonae's retail businesses, is evidence of this intention.

With the aim of improving the interaction and sharing of information with our suppliers, Sonae has developed an innovative tool, composed of modular solutions that ensure a greater number of functionalities and more user-friendly navigation.

The new platform has validation workflows, which interact directly with Sonae's core business systems, enabling the availability of up-to-date information in real-time, ensuring clear gains in efficiency and effectiveness for both parties.
Impact
  • More than 10,000 suppliers and 3,300 employees impacted by the change of platform.
  • Dematerialisation of more than 800,000 financial documents, available through a self-service mode.
  • Dematerialisation of more than 135,000 records and interactions with suppliers.
  • Made available more than 1.7 million orders issued to suppliers in electronic format.
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